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FAQs
What happens during the photo shoot?
At the scheduled time, a LocalView 360 certified photographer will arrive at your business to capture high-quality 360° panoramic images. Following Google’s official Street View standards, photos are taken every 3–4 meters, starting at your main entrance and covering the areas you choose.
Which areas will be photographed?
You decide which parts of your business will be included in the virtual tour. Typically, we capture all publicly accessible areas, but the final decision is entirely yours.
Will people appear in the photos?
To comply with Google’s privacy policy, all faces are automatically blurred. For best results, we recommend scheduling your shoot when the location is less crowded. If you wish to include staff or clients, just let us know in advance so we can prepare photo consent forms.
How should I prepare my business before the shoot?
Take a few minutes to clean, organize, and showcase your business in its best light. Think about how you’d like potential customers to see your space when exploring it on Google Maps.
Can I reschedule my appointment?
Yes, you can reschedule up to three business days before your appointment. We’ll do our best to find another time slot. However, if rescheduling isn’t possible and the shoot must be cancelled, a cancellation fee of $150 CAD applies (adjusted for the Canadian market).
What happens after the shoot?
Once your 360° tour is uploaded and published on Google, you’ll receive an email notification from us. This process usually takes 48 to 72 hours — the time Google needs to complete its technical validation (adding navigation arrows and Street View features). Your confirmation email will also include an embed code to integrate the tour into your website or share on social media.
How can I add the 360° tour to my website?
We provide a simple HTML embed code that you can paste directly into your website, making your virtual tour fully interactive. Detailed step-by-step instructions are included in your email confirmation.
What if the weather is bad on the day of the shoot?
Indoor sessions are not affected by weather conditions. However, outdoor shots may need to be rescheduled in case of heavy rain or snow. Please ensure someone from your team is on-site during the appointment, as our photographers follow a precise schedule.
What if I don’t have a Google Business Profile?
No worries! If you don’t yet have a Google Business Profile, LocalView 360 can create one for you during your session — at no extra cost. We’ll help you verify your listing to ensure it’s ready to appear on Google Maps and connect seamlessly to your new 360° tour.
Need more info?
Reach out to our Montréal-based team anytime:
📧 info@localview360.ca
📞 +1 (514) 571-9162
LocalView 360 — Bringing your map to life, one image at a time.
Our store
Copley,
South Australia 5732
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM